Frequently Asked Questions (FAQs)
General Information
Q1: What type of battery does this electric bike use?
A1: The bike is equipped with a 36V 12Ah Lithium-ion battery, providing a range of 35-90 km on a single charge.
Q2: What is the weight of the bike?
A2: The bike weighs 27.5 kg.
Q3: What is the delivery time for this bike?
A3: The delivery time is 3-5 days.
Motor and Performance
Q4: What type of motor does this bike have?
A4: The bike features a 250W 32NM Hub Motor.
Q5: What is the top speed of the bike?
A5: The top speed of the bike is 25 km/h.
Q6: What is the maximum climbing angle the bike can handle?
A6: The bike can handle climbing angles up to 25°.
Q7: How long does it take to charge the battery?
A7: The battery takes approximately 5-6 hours to fully charge.
Range and Tires
Q8: What is the range of the bike on a full charge?
A8: The range of the bike is between 35-90 km, depending on riding conditions and usage.
Q9: What type and size of tires does the bike have?
A9: The bike is equipped with 20×3.0 inches pneumatic tires.
Rider Specifications
Q10: What is the suitable rider height for this bike?
A10: The bike is suitable for riders with a height between 165-195 cm.
Features
Q11: What type of display does the bike have?
A11: The bike features a multifunctional LCD display.
Q12: What is the frame made of?
A12: The frame is made of aluminum alloy.
Q13: Does the bike have any suspension?
A13: Yes, the bike has a suspension front fork for a smoother ride.
Q14: What kind of drivetrain does the bike have?
A14: The bike is equipped with a Shimano 7-speed drivetrain.
Additional Information
Q15: Can I ride this bike in the rain?
A15: Yes, you can ride the bike in the rain. It has a waterproof rating of IP54, which means it is protected against dust and water splashes from any direction. However, it is not designed to handle heavy water exposure or to be taken into bodies of water.
Q16: What is the package weight of the bike?
A16: The package weight of the bike is 33.5 kg, while the net weight is 27.5 kg.